Call us: 888-932-9032

BPO American is here to serve you.

Our mission is to provide—at every contact point—a full suite of customer communication services. Ensuring a genuine experience coupled with quantifiable satisfaction, each touch will be handled by someone who was rigorously recruited, trained, and subject of managerial oversight. On-going technological advancements enhance the personal touch.

  

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BPO is standing by to customize a solution to fit your business needs. Whether it is inbound or outbound calling, we want to help you!

ANSWERING SERVICE

ANSWERING SERVICE

Constant communication is paramount. Our instant answering service addresses this need with message delivery options, immediate activation, flexibility, total coverage, all with no hidden fees. With some custom packages, reporting and recordings are accessible.

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INBOUND CALL CENTER

INBOUND CALL CENTER

Discover the ease and flexibility yet exacting detail of our inbound service with setting appointments, dispatch, manning your Help Desk, registering events, responding directly to ads, taking orders, and supporting customer service.

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OUTBOUND CALL CENTER

OUTBOUND CALL CENTER

Knowing the difference between merely placing a call and moving the sales process forward, we set appointments, qualify leads, register seminars, vet lists, update databases, conduct surveys, research markets, and pursue trade show leads.

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CHAT and EMAIL

CHAT and EMAIL

The fastest way to give personalized answers, web chats make sales inquiries, confirm sales, grant Tier 1 technical support, and be proactive with help for you. You have access to transcripts and results of chats.

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